Norse Atlantic Airways allows passengers to cancel their flights, but the conditions and potential refunds depend largely on the fare type purchased and the timing of the cancellation. The airline offers a 24-hour risk-free cancellation window, meaning if you cancel your booking within 24 hours of purchase and the flight is scheduled to depart at least seven days later, you are entitled to a full refund regardless of the fare type. This policy applies to all ticket classes including Economy Light, Economy Classic, Premium Light, Premium Classic, Economy Flextra, and Premium Flextra. Outside of this 24-hour period, cancellation rules differ depending on the fare purchased. Economy Light and Premium Light fares are the most restrictive; these tickets are non-refundable after the 24-hour window closes and do not allow changes or cancellations without forfeiting the ticket value. This means if you decide to cancel after the initial cancellation period, you will lose the entire fare with no credit or refund. Economy Classic and Premium Classic fares, while slightly more flexible, are also non-refundable beyond 24 hours but may permit changes to the booking for an additional fee. These fares provide the option to modify flight dates or other booking details, but canceling the ticket will not result in a refund. On the other hand, Economy Flextra and Premium Flextra fares offer the greatest flexibility. If you cancel these tickets more than 48 hours before departure, you will receive a travel credit valid for 12 months, which can be used toward future bookings. However, cancellations made within 48 hours of the flight departure are non-refundable even for Flextra tickets. The travel credit issued under this fare type is non-transferable and must be used by the original passenger within the validity period. Refunds for eligible cancellations are typically processed back to the original payment method within seven to fourteen business days, depending on the payment provider. In exceptional circumstances such as serious illness, medical emergencies, or death in the family, Norse may grant refunds or fee waivers if the passenger provides adequate documentation. These cases are reviewed individually, and decisions are at the airline’s discretion. It is important to note that Norse Atlantic Airways does not operate a customer service phone line. All cancellations and customer service requests must be handled online through the airline’s “Manage My Booking” section. To cancel a flight, passengers must access their booking by entering their reservation number and last name on the airline’s website. The system will then guide the passenger through the cancellation process, showing what options are available based on the fare rules and timing. Passengers are encouraged to cancel as soon as they know their plans have changed to increase the chance of receiving a refund or credit. Having all necessary information ready, such as booking reference and personal details, helps speed up the cancellation process. Being familiar with the specific fare conditions at the time of purchase also prevents surprises later on and clarifies what cancellation rights and penalties apply. Overall, Norse Atlantic Airways permits cancellations but with varying levels of flexibility and refund eligibility depending on the ticket purchased and the time of cancellation. Passengers should carefully review their fare terms and act promptly if cancellation becomes necessary to avoid losing the full cost of the ticket.