Lufthansa provides compensation for canceled flights under European Union Regulation 261/2004, which applies to flights departing from or arriving in the EU. Passengers are eligible for compensation if their flight is canceled less than 14 days before departure and the cancellation is not due to extraordinary circumstances like bad weather or security issues. Compensation amounts depend on flight distance: €250 for flights up to 1,500 kilometers, €400 for flights between 1,500 and 3,500 kilometers, and €600 for flights over 3,500 kilometers. These amounts may be reduced by 50% if Lufthansa offers an alternative flight that arrives within a certain time frame compared to the original flight. In addition to compensation, passengers have the right to choose between a full refund or rebooking on another flight. Lufthansa must also provide meals, refreshments, hotel accommodation if needed, and transport between the airport and hotel. Passengers should have access to free communication like phone calls or emails during the delay. To claim compensation, passengers can submit a request through Lufthansa’s website with flight details. If the airline refuses or delays compensation, passengers can escalate the claim to the German arbitration board or the European dispute resolution platform. Keeping receipts for expenses is important, as these may be reimbursed if Lufthansa did not provide necessary care. Overall, Lufthansa compensates passengers when cancellations are caused by reasons within the airline’s control, following EU law, and offers support during disruptions. Passengers should be aware of their rights and act quickly to submit claims.