JetBlue allows passengers to request a price drop credit depending on the type of ticket they bought. If you purchased a refundable ticket, you can usually cancel the original booking and rebook at the lower price without paying any extra fees. Then, you can either get a refund for the difference or receive it as a JetBlue travel credit. Refundable tickets are more flexible and are the easiest option when trying to get a refund due to a price drop.
For non-refundable tickets, JetBlue still allows you to get a credit for the price difference, but not a cash refund. You won’t get the money back to your bank account, but you can use the credit for a future JetBlue flight. This credit usually expires within one year, so you’ll need to use it before that time runs out. To get the credit, you need to contact JetBlue before your flight departs—once your flight has taken off or is completed, you can no longer claim the price difference.
To check if the price has gone down, you’ll need to look up the same flight you booked on JetBlue’s website or app. If you find the exact same route, date, and time being offered at a lower fare, you can call JetBlue or use their online chat to request the difference. Sometimes, if the change is small, it may not be worth rebooking, especially if extra fees apply for your fare type.
If you booked your ticket using TrueBlue points, JetBlue’s frequent flyer program, you might also be able to get some of your points back if the points price drops. In that case, the process is similar—you cancel and rebook at the lower point value, and the extra points are returned to your account. Again, this needs to be done before the flight.
If you made your booking through a third-party website or travel agency instead of directly with JetBlue, getting a credit or refund for a price drop may be more difficult. These outside companies often have their own rules, and JetBlue may not be able to change those bookings directly. In this case, you’ll need to contact the agency or website where you bought the ticket.
In short, JetBlue does let you request a refund or credit if the flight price drops, but you have to monitor the price yourself and ask for the credit before your flight. The process is easier with refundable tickets, but even non-refundable ones may qualify for a travel credit. Always check the rules for your ticket type and act quickly if you see a better deal.