Yes, Breeze Airways allows you to cancel your flight, and generally does not charge a traditional cancellation fee, but what you receive after cancellation depends on the type of ticket you purchased and the timing of your cancellation. If you cancel within 24 hours of booking and your departure is at least seven days away, you are entitled to a full refund to your original payment method. After that period, Breeze does not issue refunds for most tickets, but instead provides travel credit known as BreezePoints. These points can be used for future flights and are valid for up to two years from the date they are issued.
For lower-cost fares, such as the “Nice” fare, you can cancel up to one hour before departure and receive BreezePoints equal to the value of your flight, excluding any used extras. If you fail to cancel before that deadline, you will lose the value of your ticket. “No-Flex” fares offer only limited options and may provide a reduced credit amount depending on when you cancel. In contrast, more expensive options like “Nicer” or “Nicest” fares allow cancellations and changes with fewer restrictions, and in some cases, you may be eligible for a full cash refund, especially if the fare is designated as refundable.
If Breeze cancels your flight or makes a significant schedule change, you are entitled to a full refund or a rebooking option, regardless of your fare type. The refund is typically returned to the original payment method, although it may take several days to process. Breeze also allows same-day changes for some fares, and while there is usually a fee for this, the more flexible fare types may include these changes at no additional cost.
In the event of personal emergencies, such as illness or family emergencies, Breeze may consider issuing a refund or travel credit even for non-refundable tickets, but they handle these cases individually and usually require documentation. Passengers are encouraged to review the fare conditions carefully before booking, as the type of fare directly affects cancellation and refund options.
While Breeze doesn’t charge a separate cancellation fee like some airlines, the outcome of canceling your flight still depends heavily on when you cancel and the type of fare you booked. Breeze uses an online-only support system for cancellations and does not offer phone service, so all changes must be made through their website or app. Refund processing times and credit issuance can vary, and customers are encouraged to check their email for updates on the status of cancellations and refunds.
In conclusion, Breeze Airways does not charge standard cancellation fees, but your ability to receive a refund or credit depends on your fare and cancellation timing. Flexible fares offer better refund terms, while lower fares provide travel credits if canceled in time.