You are allowed to cancel a Norse Atlantic Airways flight, but your options for a refund or credit depend on the type of ticket and timing of your cancellation. If you cancel your booking within 24 hours of purchase and your flight is at least seven days away, you are eligible for a full refund with no penalty. This policy applies to all ticket types and gives you a short window to change your mind after booking. Outside this period, cancellation terms vary by fare.
For lower-cost fares like Economy Light or Premium Light, tickets are usually non-refundable. If you cancel after the 24-hour window, you will likely not receive a refund, except possibly for government taxes, which may be returned minus a processing fee. These basic fares are designed for travelers who are confident in their travel plans and willing to accept fewer benefits for a lower price.
If you purchased a Flextra fare, such as Economy Flextra or Premium Flextra, you have more flexibility. Cancelling more than two days before departure allows you to receive a travel credit, which can be used within a year. However, if you cancel less than two days before the flight, the ticket becomes non-refundable, even with Flextra options. Flextra fares are more suitable for travelers who want a balance between flexibility and cost.
Refundable fares offer the most flexibility and allow cancellations at any time before departure. With these, you can receive a refund to your original payment method, although a small service charge may apply. These tickets are more expensive but are ideal for travelers who may need to change or cancel plans with little notice.
If Norse cancels your flight or makes a significant schedule change, you are entitled to a full refund regardless of your fare type. This is standard practice and follows airline regulations. In some cases, if your reason for canceling involves serious illness or emergencies, you can request a refund or credit even on non-refundable tickets, but such requests are handled case by case and require supporting documents.
To cancel your flight, you typically need to go through Norse’s website using your booking information. If you booked through a travel agent or third-party site, you will need to contact them directly to handle the cancellation. Refund processing may take several days or longer, depending on your payment method and the type of refund being issued.
In conclusion, cancelling a Norse flight is possible, but whether you receive a refund or credit depends on your fare and timing. Refunds are guaranteed within 24 hours of booking for all fare types. Beyond that, options are limited unless you purchased a flexible or refundable fare. Always review the terms when booking to understand what options you’ll have if your travel plans change.