You can cancel a Norse Atlantic Airways flight, but the ability to get a refund depends on the type of ticket you purchased and when you cancel. If you cancel within 24 hours of booking and your flight is at least seven days away, you are eligible for a full refund. This rule applies to all fare types and is a standard risk-free cancellation policy. After 24 hours, the situation depends on your fare type. If you bought a non-refundable ticket, such as Economy Light or Premium Light, you generally cannot get a refund after the 24-hour period unless the airline cancels your flight or changes the schedule significantly. In that case, you would be entitled to a full refund.

Some tickets, like Economy Flextra or Premium Flextra, allow cancellation up to two days before departure. Instead of cash, you will receive a travel credit valid for one year, which you can use to book another flight. If you cancel these Flextra tickets less than two days before departure, they become non-refundable as well. Fully refundable tickets allow you to cancel at any time before your flight and get a refund, though a small processing fee might be applied. You must cancel before the flight departs, as refunds are usually not given after the scheduled departure time.

If Norse cancels your flight or changes the time by a significant amount, you can choose to accept the change, rebook, or request a full refund. This applies to all fare types and is based on airline and passenger rights regulations. Refunds are usually processed within one to two weeks, depending on your payment method. However, some passengers have reported delays and difficulty contacting customer support, especially through email. Many travelers have found better results by reaching out through social media platforms.

In special cases such as emergencies or illness, Norse may consider refund requests even for non-refundable tickets, but you will need to provide documentation. These requests are reviewed individually and are not guaranteed. It is important to keep all your booking details and confirmation emails in case you need to make a claim. If you purchased your ticket through a third-party site or travel agent, you might need to contact them directly to handle the cancellation.

In summary, you can cancel a Norse flight, but whether you get a refund or credit depends on when you cancel and the fare rules. Cancel within 24 hours for a full refund. Flextra tickets allow credit if canceled more than two days before departure. Refundable fares offer the most flexibility. Always check your fare conditions before canceling and be prepared for delays when contacting support.