You can get a refund for your Norse Atlantic Airways flight depending on the type of ticket you purchased and when you cancel. If you cancel within 24 hours of booking and your flight is at least seven days away, you are eligible for a full refund regardless of the fare type. This 24-hour risk-free cancellation window allows you to change your mind shortly after booking without penalty. For refundable tickets, you can cancel anytime before the flight and receive a full refund to your original payment method. These tickets usually come with more flexibility but may be more expensive.
Non-refundable tickets, such as Economy Light and Premium Light, do not qualify for refunds if you cancel after the 24-hour window. In this case, you will lose the cost of your ticket unless the airline cancels the flight or there are extraordinary circumstances. Economy Classic and Premium Classic fares may allow you to receive a travel credit instead of a refund after cancellation, minus a cancellation fee. This credit can be used toward future travel with Norse Atlantic within a specified validity period, usually 12 months. The most flexible fares, Economy Flextra and Premium Flextra, typically allow refunds or credits if canceled within the airline’s rules.
Refund requests are usually processed within one to two weeks, and any approved refunds are credited back to your original payment method. If you used a gift certificate or voucher to book, the refund might be issued as a travel credit rather than cash. Travel credits generally cannot be transferred and must be used within a year.
In certain situations like medical emergencies or bereavement, Norse Atlantic may consider refund requests or waive cancellation fees if you provide valid documentation. These cases are reviewed individually, and you need to contact the airline directly to discuss your situation.
If you booked through a third-party travel agency, you must contact that agency for refunds, as Norse Atlantic only processes refunds for tickets purchased directly with them. Also, if you fail to show up for your flight without canceling, you will not be eligible for a refund or travel credit.
Ancillary fees such as seat selection, baggage, or other add-ons are generally non-refundable unless stated otherwise in the fare conditions.
Norse Atlantic does not provide phone support for cancellations or refunds, so all requests must be made through their official website or by email.
In summary, getting a refund on a Norse Atlantic flight depends on your fare type, timing of cancellation, and special circumstances. The 24-hour cancellation window offers full refunds for any fare, refundable tickets can be refunded anytime before departure, and other fares have limited refund or credit options. Understanding these policies helps ensure you know your rights and how to proceed if you need to cancel or change your flight.