+1-833-845-1858 Can I cancel my Aeromexico flight and get a refund?

+1-833-845-1858 Can I cancel my Aeromexico flight and get a refund?

You can cancel your Aeromexico flight and potentially receive a refund, but this depends mainly on the type of fare you purchased, when you cancel, and the reason for cancellation. If you booked directly with Aeromexico and cancel within 24 hours of booking (provided the booking was made at least seven days before the flight), you can cancel without any penalty and receive a full refund. This 24-hour risk-free cancellation policy applies to all fare types, even those typically non-refundable. However, if you cancel after this window, the refund eligibility depends on your fare class. Aeromexico offers several fare types such as Basic, Classic, AM Plus, Comfort, Premier, and their flexible versions. Basic and many standard fares are usually non-refundable and may have cancellation fees ranging from $200 to $500. On the other hand, flexible fare classes allow cancellations with full refunds either as a voucher or returned to your original payment method. Refunds for credit or debit card payments generally take seven to ten business days, while cash or check payments may take up to twenty-five business days. There are special cases where Aeromexico waives cancellation fees and issues refunds, such as death of the passenger or immediate family member, medical emergencies, judicial orders, military orders, government directives, or issues with travel documents like lost or expired passports. In these cases, proper documentation is required to support your refund claim. If Aeromexico cancels your flight, you can either accept rebooking on another flight at no cost or cancel and receive a full refund. To cancel and request a refund, you can do so online via Aeromexico’s website, by contacting their customer service, visiting a ticketing office, or through the travel agency where you booked. Keep in mind that the 24-hour cancellation policy only applies to direct bookings with Aeromexico and not third-party agencies. Non-refundable fares typically do not get refunded after this period unless under special conditions. It is important to act promptly and provide all necessary documentation if your situation qualifies for a refund outside the normal policies. Overall, while Aeromexico allows cancellations and refunds under certain conditions, the specifics vary depending on your fare and circumstances, so checking your ticket terms and contacting the airline directly is advisable.