If you cancel your Aeromexico flight, whether you get a refund depends on the type of ticket you purchased and when you cancel. Aeromexico offers a 24-hour cancellation policy, which means if you cancel your flight within 24 hours of booking and your flight is at least seven days away, you can receive a full refund with no cancellation fee. This applies to most tickets purchased directly through the airline or approved travel agencies. After this 24-hour period, your ability to get a refund depends on your fare class. If you bought a refundable ticket, such as a flexible or premium fare, you can usually cancel your flight and get a full or partial refund, although some service fees may apply depending on the route and timing. For non-refundable tickets, such as basic or value fares, refunds are generally not offered after the 24-hour window. However, in some cases, you may be eligible to receive a travel voucher or credit that can be used for a future flight. In certain situations, such as the death of a traveler or immediate family member, or serious illness, Aeromexico may consider refunding a non-refundable fare if proper documentation is provided. If Aeromexico cancels your flight or makes a major change to your schedule, you are entitled to a full refund regardless of your ticket type. This includes flight cancellations, long delays, or changes in departure and arrival times that significantly impact your travel plans. To request a refund, you can go to the Aeromexico website and access the “Manage Booking” section, or contact customer service by phone. Refunds for credit card payments are usually processed within seven to ten business days, while refunds for payments made by cash or check may take longer. It is important to keep your booking details and payment method information ready when requesting a refund. Always review the fare rules at the time of booking, as each ticket may come with different cancellation terms. Some discounted fares may have more restrictions, while higher fare classes tend to offer greater flexibility. In summary, Aeromexico allows full refunds if you cancel within 24 hours of booking, as long as your flight is at least seven days away. After that, refunds depend on whether your ticket is refundable or non-refundable. Refundable fares allow for cancellation with fewer penalties, while non-refundable fares may only offer a travel voucher. If the airline cancels or changes your flight, you are generally entitled to a full refund. Special situations like medical emergencies may also be considered for exceptions. It is recommended to check your ticket type and contact the airline directly to understand your refund options.