Yes, you can cancel your Aeromexico flight and potentially receive a refund, but your eligibility depends on the type of ticket purchased and the timing of the cancellation.

If you cancel your flight within 24 hours of booking and your departure is at least 7 days away, Aeromexico typically offers a full refund without penalty. This policy applies only to tickets booked directly through Aeromexico's official channels.

For tickets purchased directly from Aeromexico, the refund process can be initiated through their "Manage My Booking" portal. Refunds are generally processed to the original form of payment and may take up to 7 business days, depending on the payment method used. However, if you booked through a travel agent or a third-party website, you would need to contact them directly to arrange the cancellation and refund.

It's important to note that Aeromexico's standard fare tickets are typically non-refundable. In such cases, if you choose to cancel, you may not receive a cash refund. Instead, Aeromexico may offer a travel voucher or credit for future use. These vouchers are usually valid for a limited time and can be used for future travel with Aeromexico.

In exceptional circumstances, such as the death or serious illness of a passenger or immediate family member, Aeromexico may consider waiving cancellation fees and offering a full refund, even for non-refundable tickets. To request this, you would need to contact Aeromexico's customer service and provide appropriate documentation, such as a death certificate or medical report.

If Aeromexico cancels your flight, you are entitled to a full refund or the option to rebook on another flight at no additional cost. Additionally, under certain conditions, you may be eligible for compensation, especially if the cancellation is due to reasons within Aeromexico's control. However, compensation rules can vary based on the specific circumstances and applicable regulations.

In summary, while Aeromexico offers cancellation and refund options, the specifics depend on the type of ticket, timing, and individual circumstances. It's advisable to review the terms and conditions associated with your ticket and contact Aeromexico's customer service for guidance tailored to your situation.