Yes, you can cancel your Aeromexico flight and get a refund, but it depends on the type of ticket you bought and when you cancel. If you purchased a refundable ticket, you are eligible to receive a full refund after cancellation. Refundable tickets cost more but offer more flexibility, and the refund is usually returned to your original payment method. The refund process may take several days to be completed, especially if payment was made by credit card or bank transfer. If you bought a non-refundable ticket, which is usually cheaper, you are generally not eligible for a refund. However, Aeromexico allows cancellations within 24 hours of booking for a full refund, as long as the flight is scheduled to depart more than seven days later. After this 24-hour window, non-refundable tickets may not be refunded in cash, but in some cases, the airline may issue a travel voucher or credit that you can use for future flights, subject to a cancellation fee.

If Aeromexico cancels your flight for any reason, such as technical problems, bad weather, or other operational issues, you are entitled to a full refund, regardless of the ticket type. In this case, you can also choose to rebook on another available flight at no extra cost. Involuntary cancellations by the airline make you eligible for either a full refund or an alternative flight. If you need to cancel your flight for personal reasons like illness or emergencies, you may not get a refund for a non-refundable ticket unless you have purchased travel insurance that covers such situations. Some flexible or premium fare options also allow you to make changes or cancel your booking with fewer restrictions, often with a smaller or no penalty.

To cancel your flight and request a refund, you can go to the airline’s website and use the manage booking section, or you can call Aeromexico customer service. When requesting a refund, make sure you have your booking reference and payment details ready. After submitting a refund request, you will receive a confirmation, and if eligible, the refund will be processed in a few days. If you do not receive your refund within a reasonable time, you may need to follow up with customer service. It is also important to check the specific fare rules when booking, as these rules clearly state whether a ticket is refundable or not and what cancellation fees might apply.

In summary, whether or not you can get a refund when canceling an Aeromexico flight depends on the ticket type and the timing of your cancellation. Refundable tickets allow full refunds, while non-refundable tickets usually do not unless canceled within 24 hours of booking. Flights canceled by Aeromexico qualify for full refunds or rebooking, and flexible fare options may provide more cancellation benefits. Always review the fare conditions before canceling to understand your refund eligibility and any applicable fees.